August 19, 2020

Cortez Masto Joins Calls Demanding Answers from Postmaster General on Mail Service Delays

Las Vegas, Nev. – U.S. Senator Catherine Cortez Masto (D-Nev.) joined Senator Gary Peters (D-MI), Ranking Member of the Homeland Security and Governmental Affairs Committee, and the entire Senate Democratic caucus to demand answers from Postmaster General Louis DeJoy on significant operational changes he directed that have caused serious delays for postal customers in Nevada and across the country. 

“The Postal Service is an essential public institution with an obligation to serve every community in the nation,” wrote the Senators. “As Postmaster General, you should not make changes that will slow down mail or compromise service for veterans, small businesses, rural communities, seniors, and millions of Americans who rely on the mail for medicines, essential goods, voting, correspondence, and for their livelihoods.” 

The Senators also called on DeJoy to testify before Congress and provide clear, transparent answers on service delays that affect communities across the country who count on the Postal Service for timely delivery.

“In the weeks since you began to implement these changes, we have seen a steep increase in constituent concerns about mail delays, including restricted mail movement, limitations on carriers’ abilities to timely deliver mail, and most concerning, risks to receipt of critical mail involving life-saving medication and ballots for the upcoming general election.” The senators continued, “The Postal Service is a public institution that both serves and belongs to every person in our nation. As a result, we call on you to testify before Congress about all changes you have made and plan to make as Postmaster General.  The lack of transparency so far regarding the intent, scope, and responsibility for changes at the Postal Service is unacceptable.” 

Full text of the letter can be found here


The announcement by Postmaster General Louis DeJoy to pause operational changes until after the election comes at the heels of this letter.

This is the second time this month Senator Cortez Masto joined the Senate Democratic Caucus in a letter to U.S. Postmaster General Louis DeJoy to provide answers regarding reports of recent changes to long-standing practices at USPS that has resulted in increased delivery times. 

In July, she cosponsored a resolution outlining the importance of the U.S. Postal Service and urging increased funding in the next COVID-19 relief package to help the key agency offset losses incurred due to the pandemic. The resolution also makes clear that the USPS should not be forced to reduce its services, close post office facilities, or excessively raise rates.