Washington, D.C. – U.S. Senator Catherine Cortez Masto (D-Nev.) led her colleagues in sending a letter to the Department of Homeland Security (DHS) Secretary Nielsen expressing concerns about the U.S. Citizenship and Immigration Services’ (USCIS) plan to establish an internal oversight division to supervise the agency’s caseworkers and reports that such a unit may be used to discourage caseworkers from using discretion when deciding immigration cases.
“While robust oversight to prevent waste, fraud, and abuse is a wholly appropriate duty for any federal government agency, we are troubled by the suggestion that USCIS’ new division will instead be devoted to the surveillance of USCIS caseworkers in order to discourage from using discretion in adjudication of immigration benefits,” said the senators. “Given the absence of significant concerns in the 2016 Inspector General report, we are concerned this new unit could send the message that USCIS leadership believes its officers and adjudicators are not doing their jobs appropriately or professionally, and are placing the legal immigration system at grave imminent risk.”
The letter was signed by U.S. Senators Mazie K. Hirono (D-Hawaii), Patty Murray (D-Wash.), Edward J. Markey (D-Mass.), Kirsten Gillibrand (D-N.Y.), Robert Menendez (D-N.J.), Kamala D. Harris (D-Calif.), Elizabeth Warren (D-Mass.), Tammy Duckworth (D-Ill.), Cory A. Booker (D-N.J.), Bernard Sanders (I-Vt.) and Michael F. Bennet (D-Colo.).
A full copy of the letter can be found HERE and below:
Dear Secretary Nielsen:
We write today to express our concerns about a recent report in the Washington Post that U.S. Citizenship and Immigration Services (USCIS) intends to establish an internal affairs division charged with oversight of the agency’s caseworkers. While robust oversight to prevent waste, fraud, and abuse is a wholly appropriate duty for any federal government agency, we are troubled by the suggestion that USCIS’ new division will instead be devoted to the surveillance of USCIS caseworkers in order to discourage from using discretion in adjudication of immigration benefits.
As you know, USCIS is the component agency within the U.S. Department of Homeland Security (DHS) that is charged with adjudicating immigration petitions and applications. Each day, the professional men and women at USCIS adjudicate more than 26,000 immigration petitions and applications using well established agency policies, guidance, and practices. In fact, a 2016 report on USCIS’ existing internal affairs operations by the Inspector General for DHS showed that USCIS received significantly fewer complaints in FY2016 than in the previous two fiscal years, and found that “investigations conducted by the Investigations Division were thorough and complete.” Given the absence of significant concerns in the 2016 Inspector General report, we are concerned this new unit could send the message that USCIS leadership believes its officers and adjudicators are not doing their jobs appropriately or professionally, and are placing the legal immigration system at grave imminent risk.
To aid our understanding of why USCIS leadership believes that heightened surveillance and greater oversight of its caseworkers are needed, we would appreciate your responses to the following questions by no later than June 1, 2018:
- Please provide all relevant documents, including but not limited to draft policy guidance and implementation directives, detailing USCIS’s plan to develop a new internal affairs division (i.e., “Organization of Professional Responsibility”). Alternatively, please make someone from your staff available to brief staff no later than June 1, 2018.
- Has USCIS begun staffing the new internal investigation office by reassigning personnel, as has been reported?
- In another effort to reorganize aspects of USCIS, it has been recently reported that the now former head of the Administrative Appeals Office (AAO) was reassigned to the Potomac Service Center. Please explain in detail the facts and circumstances, including whose decision it was at USCIS, to reassign the former head of AAO.
- Please provide the following information:
- A list of all trainings, field manuals, and other resources USCIS adjudicators currently receive prior to being authorized to make adjudication decisions. If these vary by type of benefit, please describe each separately.
- Please provide a list of adjudication types, which by operation of law or policy, have officer discretion as an essential element of the adjudication.
- What metrics does USCIS rely on in determining whether an officer is properly adjudicating immigration petitions and applications that require the application of the officer’s discretion?
- Is USCIS planning to change current metrics, or add additional metrics to be considered in determining whether an adjudicator is being “too lenient” in making decisions? If these vary be type of benefit, please describe each separately.
- Please articulate clearly the distinction between a proper exercise of adjudicator judgement in granting (or denying) an immigration benefit, and an adjudicator being “too lenient.”
- What is the current disciplinary process for an adjudicator who is deemed “too lenient” in the application of their discretion?
- Please provide all information related to any proposed changes to the disciplinary process for caseworkers under the planned Organization of Professional Responsibility.
- Will a finding by the new the internal affairs division of an improper use of discretion subject an adjudicator to discipline or a finding of misconduct? If so, will employees accused of misconduct or otherwise subject to discipline have an opportunity to seek legal or other forms of redress?
- For each of the past three years, provide a numerical breakdown, by USCIS service center or field office, as appropriate, of instances in which USCIS adjudicators were to be “too lenient” in approving naturalization or adjustment of status applications.
- Processing times for ELIS-based naturalization applications;
- Processing times for non-ELIS-based (paper-based) naturalization applications;
- Number of instance where more than one naturalization interview notice (regardless of reason) was sent to applicants;
- Number of requests for additional evidence (“RFEs”) sent to applicants.
Thank you in advance for your cooperation with this request.